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Japan’s Henn na Hotel Group has opened its first international property in New York City, Henn na New York. Henn na New York will join the brand’s 20 existing properties. The New York City outpost will include 92 rooms, a Gosuke restaurant, and an animatronic T-Rex in its lobby to welcome guests, a signature feature of Henn na Hotels.

The Henn na Hotels brand is known for pioneering “robot hotels” in Japan, where animatronic hosts undertake basic hotel functions like the check-in and check-out of guests and luggage storage. While Henn na New York incorporates the brand’s unique identity through an animated 5-foot robotic T-Rex that welcomes visitors in the lobby, live guest service agents will oversee its front desk and other guest services. 

Photo: Henn na New York Hotel


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