Inns, beds and breakfast, and boutique hotels across the country are banding together by participating in Still Inn Business. As the United States, and the world, struggles to maintain in the midst of the COVID-19 pandemic, the properties are shifting their attention toward next steps.
While most of the 68 participating properties are temporarily closed, some properties in cities where it’s permissible to be open have continued to welcome smaller numbers of guests among constant vigilance and increased sanitation measures, such as cleaning shower curtains after each guest stay, running dishwashers twice per load, and serving bedside breakfast, among other practices. Still, fielding rescheduling and cancellation requests has become the norm.
“This is a huge challenge for all of us,” says Amanda Zaslow, co-owner of the Villa at Saugerties in Saugerties, New York. “We are a young business, and have spent our first few years building a roster of incredible guests, and now we are trying to find our way in unchartered waters. We have rescheduled some, refunded others, and have put our regular policies on the back burner, understanding that everyone is hurting.”
The Still Inn Business campaign is using digital tools for members to stay connected. A Facebook page and Twitter handle are active. A new website has contributed to the momentum. The hashtag #stillinnbusiness will be used across social media, where the group is encouraging travelers to connect virtually by digitally “un-distancing.”
Photo: Courtesy of The Villa at Saugerties